Use the AI Concierge

The AI Concierge is a chat assistant grounded in your live MarBoba catalog. It answers questions about your projects, on-call, runbooks, deployments, and SLOs without you having to remember which screen has the data.

Two ways to open it

• Floating “Ask MarBoba” button — bottom-right of every signed- in screen. One click slides the chat panel in from the right.
• Sidebar → AI Assistant — opens the full-screen version.

Both share the same backend, so your conversation context is identical — pick whichever fits the moment.

What it knows

The Concierge classifies your question into one of seven intents and pulls relevant catalog data automatically:

For anything off-script, the Concierge falls back to a general answer without grounding context.

Example queries

• “Who is on-call for billing?”
• “Which apps have secrets expiring this month?”
• “Show me the runbook for the stripe webhook outage”
• “What deployments failed today?”
• “List my projects with overall health below 70”

Triggering an agent action

When you describe an action that maps to a registered agent action — for example “rotate the stripe vault secret” or “rollback to last green” — the assistant’s reply includes a Propose action button. Clicking it opens the agent-runs screen with the action pre-selected. The Step 25 two-person approval flow still applies before anything runs in production.

Recognized phrasings:

• “rotate” + “secret” or “vault” → Rotate vault secret
• “scale” + “service” or “replicas” → Scale service
• “rollback” + “last green” or “previous” → Rollback to last green

Privacy and quotas

• The Concierge runs on Anthropic Claude Haiku 4.5 by default (cheap UI-helper bucket per the routing policy). Enterprise BYO-key orgs can override to a different provider on their org config.
• Each turn counts toward your AI Calls quota. Free orgs get 100 turns / seat / month; Team / Business / Enterprise plans scale up. Buy AI Boost packs to extend.
• The Concierge does NOT have access to vault secret values — only metadata (names, expiry, environment). Treat it like any other catalog reader.
• Conversations are not persisted today. Closing the panel clears history.

When the Concierge can’t help

• Anything outside the catalog (“what time is it in Tokyo”)
• Anything that needs write access. Use the relevant screen + the agent-action approval flow instead.
• Long historical analytics — those live in the Velocity Dashboard + DORA metrics screens.